Ez8 cares about your privacy. This document transparently explains how we collect, use, store, and protect your personal information as a registered player on the ez8 platform.
Six core pillars of the ez8 data protection system that safeguard your personal information at all times.
All data transmitted between your device and ez8 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions and banks worldwide.
Your personal information is stored on secure servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. Only authorised personnel may access your data.
Ez8 has never and will never sell, rent, or commercialize your personal data to any third party. Your information is used solely for platform operations for which you have given your consent.
Ez8's privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) and international data protection standards, ensuring your rights as a user are always protected.
The ez8 security and privacy systems undergo regular independent audits by third-party cybersecurity firms. Audit findings are used for continuous improvement of our security infrastructure.
Ez8 is committed to full transparency in all data matters. We clearly inform you what data is collected, why it is collected, and how long it is retained — no hidden terms.
Every layer of data protection is designed to ensure your information remains secure at all times.
This Privacy Policy explains how ez8 collects, uses, discloses, and protects your personal information. By using the ez8 platform, you agree to the privacy practices described in this document. Please read it carefully before registering or using our services.
Ez8 collects your personal information for lawful and necessary purposes in order to provide a safe, efficient, and compliant service. Below are the categories of data we collect.
| Data Types | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Mandatory (KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account details, transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, system logs | Automatic |
| Behavioural Data | Game history, betting patterns, preferences | Automatic |
| Communication Data | Customer support chat records | Where applicable |
We may also collect additional information when you participate in promotions, surveys, or ez8 loyalty programs. All data collection is conducted in a lawful and transparent manner.
Ez8 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs.
Collected information is used responsibly for the following purposes. ez8 will not use your data for any other purpose not stated here without first obtaining your consent.
Ez8 does not sell your personal data to any party. However, there are limited situations where we may need to share your information with certain parties, as outlined below.
In all data-sharing situations, ez8 ensures that only the minimum necessary information is disclosed. All data recipients are bound by strict confidentiality and security obligations.
The ez8 platform uses cookies and similar tracking technologies to enhance your experience and understand how our platform is used. Below are the types of cookies we use.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some ez8 platform features.
Ez8 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymized in accordance with ez8's approved data disposal procedures.
As an ez8 user, you have the following rights regarding your personal data. ez8 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or incomplete, you have the right to request immediate correction through your profile settings or by contacting our support team.
You may request the deletion of your personal data, subject to the record-keeping obligations legally binding on ez8.
You have the right to object to the processing of your data for marketing purposes at any time via the notification settings in your account.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.
In certain situations, you may request that ez8 restrict how we process your data while a dispute is being resolved.
While ez8 implements robust security measures on our end, the security of your account also depends on your own actions. Here are important guidelines to protect your ez8 account.
If you suspect your account has been accessed by an unauthorized party, contact the ez8 support team immediately via our 24/7 live chat. Change your password right away and enable 2FA if you have not already done so.
Ez8 is a platform exclusively for adults aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
The ez8 platform may contain links to third-party websites or services in certain contexts. The ez8 privacy policy does not apply to those websites.
Ez8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.
The latest version of the ez8 Privacy Policy is always available on this page. If you have any questions about the amendments made, please contact our team before continuing to use the platform.
If you have any questions, concerns, or complaints regarding the ez8 Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels.
We take every privacy-related complaint seriously and will investigate and take appropriate corrective action within a reasonable timeframe. ez8 is committed to resolving all privacy disputes fairly and transparently.